Terms of Service

Last updated: March 2025 · NudgeNugget

1. Provider & Scope

Maximilian Kollecker
Austria
Email: support@nudgenugget.com

These Terms of Service govern all agreements between the provider of NudgeNugget and users of the platform at nudgenugget.com.

2. Service Description

NudgeNugget is a digital service that sends registered users daily AI-generated motivational emails, provided as Software-as-a-Service (SaaS).

NudgeNugget is a paid service. No free tier is offered.

3. Contract Formation

A service agreement is formed when the user completes and submits the registration form. By registering, the user accepts these Terms and the Privacy Policy.

Valid payment details via Stripe are required. The agreement takes effect upon payment confirmation by Stripe.

4. Pricing & Payment

Billing occurs monthly in advance via Stripe. All prices include applicable VAT.

NudgeNugget reserves the right to change pricing with at least 30 days' notice by email.

5. Right of Withdrawal

Consumers have a statutory right of withdrawal of 14 days under applicable consumer protection law.

Withdrawal must be submitted by email to support@nudgenugget.com including: full name, registered email, date of contract, and statement of withdrawal.

Note: The right of withdrawal expires early if the user has expressly consented to service commencement before the withdrawal period ends.

6. Cancellation & Contract Duration

Subscriptions renew automatically each month unless cancelled before the period ends.

Cancellations can be submitted via account settings or by email to support@nudgenugget.com. Cancellation takes effect at the end of the current billing period.

7. Acceptable Use & Prohibited Conduct

Users agree to use the service for personal, non-commercial purposes only; not to provide false information; to keep credentials confidential; and not to misuse the service.

NudgeNugget reserves the right to suspend accounts found to be in violation without prior notice.

8. Use of Anthropic Claude (AI Content)

Content is generated using Claude AI by Anthropic. Anthropic's usage policies also apply: anthropic.com/legal/aup.

NudgeNugget assumes no responsibility for inaccurate AI-generated content. Generated content does not constitute professional advice.

9. Availability & Warranty

NudgeNugget strives for high availability but does not guarantee uninterrupted service. The service is provided "as is."

10. Limitation of Liability

NudgeNugget is not liable for indirect damages, consequential damages, or failures of third-party services (Stripe, Google, Hetzner, Anthropic). Liability for intentional misconduct, gross negligence, and personal injury remains unaffected.

11. Changes to These Terms

Users will be notified of material changes by email at least 30 days in advance. If no objection is raised within 30 days, the updated Terms are considered accepted.

12. Governing Law & Jurisdiction

Austrian law applies. For consumers, the law of their country of habitual residence applies where it provides greater protection.

13. Dispute Resolution

ODR platform: ec.europa.eu/consumers/odr · Email: support@nudgenugget.com